On-site procedures
What should you do in the instance of a car accident?
If you need immediate on-site assistance or towing services, reach us at our hotline +65 8885 8128 immediately.
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Stay calm and call an ambulance immediately if anyone is injured. Try not to move your car from the site before you have taken any photos.
If you need immediate on-site assistance, reach us at our hotline +65 8885 8128 immediately and our Consultant will reach you within the shortest time frame. -
Take photographs of the accident scene by including the photos all the vehicles involved. The photos must reveal the extent of the injuries (if any), damage, and position of the cars. These photographs will be required later on during the accident reporting and claim process.
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Note down the particulars of the vehicles and drivers along with the individuals involved including their name, contact number, address, NRIC/FIN Number, and the respective insurance company.
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You may leave the accident scene if it does not involve the following:
- • Fatalities
- • Injuries whereby victims have been conveyed to the hospital
- • Hit-and-run cases
- • Pedestrians/cyclists
- • Damages to government property
- • Foreign vehicles
If your vehicle requires to be towed, call us at our hotline or whatsapp us +65 8885 8128. Our consultants will immediately arrange an tow truck for you at no cost.
post-accident procedures
What should you take note of after an accident? Reach out to our consultants at our hotline +65 8885 8128 for further advice relating to claims and reporting.
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Accidents can be traumatising. If you feel any discomfort or pain after the accident, do seek medical attention immediately.
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- • Lodge a police report (If required)
- • Lodge an Accident Report within 24 Hours or the next working day.
- - Make sure that you have your identity card, driver license along with the certificate of insurance in your possession.
- There are 3 types of reports you may choose from when doing the accident report:- - Reporting Only (No Claims)
- Third Party Claims
- Own Damages Claims -
If you have suffered substantial damages and injuries during the car accident, it is important to understand the types of claims:
- • Own Damages Claim
- • Third Party Claims
- • Personal Injury Claims
- • Special Damages Claims
- 1. Medical fees
- 2. Transport costs
- 3. Repair costs
- 4. Replacement vehicle rental costs
- 5. Loss of salary
- 6. CPF savings contributions before the trial
- 7. Survey fee
- 8. LTA fee
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If you're lost on any of the above steps, schedule an appointment with us - our experienced consultants will be able to provide a comprehensive analysis of the situation and walk you through the process to effectively and efficiently file your reports and claims.
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